Web & DNS Help : 020 3014 1446

Technical Support : 01323 888 195

A simple & secure cloud backup service

Great for your documents, music, photo’s and video’s. Zero complexity, simple file restore with secure web and mobile access, any time.

Basic Backup

Simple . Off-site . Encrypted

£5.99 / per month
  • Fully automated - set & forget it
  • Anytime Anywhere web access
  • Windows and Mac compatible
  • Over a million platform users
  • Military spec Encryption
Get protected
Popular
Cloud Backup +

Very popular plan - Multi device

£9.99 / per month
  • Second PC, Mac or laptop backup
  • Synced data - cross platform
  • 512GB Cloud Storage drive
  • Tablet & Mobile backup
  • Easy share - right click
Get more protection
Family Backup +

Never loose those photos again

£15.99 / per month
  • Cloud Backup + features including..
  • 6 computers, laptops or Mac's
  • 1 TB of storage/splitable**
  • Expandable storage to 10 TB
  • Smart LAN - local data delivery
Get everyone protected
Basic Backup

Simple. Off-site. Encrypted

£59.99 / per year
  • Fully automated - set & forget it
  • Anytime Anywhere web access
  • Windows and Mac compatible
  • Over a million platform users
  • Military spec Encryption
Get protected
Cloud Backup +

All sorted. Back burner for a year

£99.99 / per year
  • A Second PC/Mac/laptop backup.
  • Android & iOS backup included*
  • Synced data - cross platform
  • 512GB Cloud Storage drive
  • Easy share - right click
Get more protection
popular
Family Backup +

All those pictures, video's & memories. Safe!

£250.00 / 2 years
  • Cloud Backup + features including..
  • 6 computers, laptops or Mac's
  • 1 TB of storage/splitable**
  • Expandable storage to 10 TB
  • Smart LAN - local data delivery
Get everyone protected

Backup is the only real safest fastest way to recover from malware

FAQ

How does it work ?

The software encrypts and then sends copies of your files to the secure, UK data centres. Periodically it checks for changes and uploads any differences automatically, whilst keeping up to 30 previous versions of a file.

Why should i use it ?

So you never loose those cherished photo & video memories again, or that important document. It really can be a life-saver and its super simple to use. It takes just a second to protect but also the same to loose them.

Why not backup to usb ?

You can; and the 3, 2, 1 rule even recommends different media types. However… disks do fail. With backup as a service you needn’t worry about hardware. Redundancy is built-in.

Can i backup my phone or tablet ?

Yes! With any + plan or with the cloud drive bolted-on. Mobile and tablet backup utilises your cloud drive. Automatically backup & then free device storage, you have a cloud copy. 

what are the limits ?

Backup is limited but not by apparent size. It is subject to our acceptable use policy, file restrictions. A single home backup account can have a maximum of 10 computers; with cloud drive having a maximum size of 10 TB per account. More details here.

Is it safe ? Where is my data ?

Yes, in fact this is something we are hot on. End-to-End during transit and even in storage everything is scrambled, padded, mushed and then chopped into pieces. It’s then spread across UK data centres in an undecipherable way. More details here

What can't this software do ?

This isn’t a system state, bare bones or system recovery software. Microsoft & Apple have this built in. We believe the important bits are what people add, not what vendors mass deliver. Your killer artwork designs and family tree pdf have 10 X the value. We look after these more important digital nuggets.

How does sharing work ?

Well … any file you’ve put in the cloud drive, can be shared with any person. All users with any of the + plans or anyone with the cloud drive bolt-on. Right click any file or folder in your drive and share with any email address, its that simple. We also backup these files, so up to 30 previous versions are available.

backup main features

cloud drive add on features

Limits & Alternatives

  • Web browser cache & settings files – Chrome, Firefox, Opera, Safari, Internet Explorer
  • Cookies – All major browsers like above
  • Application data – .apmaster, .apversion, .cache, .lrprev, .noindex, picasa.ini, settings.sol, .thmx
  • Virtual Machine files – .hdd, .pvm, .vmdk, .vmem
  • Metadata / thumbnails – .ipmeta, .ithmb, media_db.db, .thm, .thumbnail, .thumbnails, zbthumbnail.info, thumbs.db
  • Our own system files – .ld, .ldmeta
  • System settings – .exe, desktop.ini, .etl, .lnk
  • Temporary files – .tmp, .chk, C:\Temp folder
  • Disk Image files – .iso
  • Web browser cache & settings files – Chrome, Firefox, Opera, Safari
  • Cookies – All major browsers like above
  • Application data – .apmaster, .apversion, .cache, .lrprev, .noindex, picasa.ini, settings.sol, .apdetected
  • Virtual Machine files – .hdd, .pvm, .vmdk, .vmem, .vdi
  • Metadata / thumbnails – .ipmeta, .ithmb, media_db.db, .thm, .thumbnail, .thumbnails, zbthumbnail.info, .folder.png
  • Our own system files – .ld, .ldmeta
  • System settings – .Trash, .DS_Store, ._.DS_Store
  • Temporary files – .tmp, .log
  • Disk Image files – .iso, .dmg
 
  • We use de-duplication & compression techniques to minimise bloat. We refer to existing files & transmit only the file changes to data stores
  • Only internal drives are permitted by default. Additional storage resource for USB or NAS can be purchased as a bolt-on. See bolt-on pricing
  • This is not an archive solution and will protect only items that you keep. When you delete files, they will be removed from the backup in 30 days
  • All cloud drives have minimum 12 month terms. Backup is 30 days. All + packages combine both & could be subject to a cancellation fee
  • Tablet & Mobile backup is only of photos & videos. It utilises the cloud drive component of your service. PC & Mac backup to a separate area
  • sFTP, FTP (to insecure) & WebDAV(https) open up how you can use your cloud drive. Use any compatible software to connect to your private cloud
  • Setup fees : 99% of cloud drive cost to us is upfront. You do get to keep the drive for the entire year though, even if you cancel the backup plan.
  • The backup software does not run as a background service. It only runs after you log on, for security. It will run if the screen is just locked
  • For a more robust or comprehensive backup, archive or storage solution, see our other services for home use, specifically ……..
Choose your service portal & we'll take you there..

ESET Security